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Debit & ATM Cards

Our Entegra Bank Visa® Debit Card is fast, economical and a convenient way to get cash or make purchases. That’s because it allows you to withdraw funds from your checking account without writing a single check. Use your Entegra Bank card anywhere nationwide that accepts VISA cards.

Your Entegra Bank Visa Debit Card can also be used at any Entegra Bank ATM and other machines displaying the Star®, Cirrus® and Plus® symbol. It’s the checking-withdrawal-depositing and transferring-funds card all in one.*

*Fees may apply for non-Entegra Bank ATM transactions.

Verified by Visa

Verified by Visa is a free service that protects unauthorized use of your Visa card. Register online and you will be prompted to enter your Visa Password whenever you shop at participating online merchants. Transactions will be completed quickly and safely. Click here to register your Visa CheckCard.

Visa Purchase Alerts

Visa Purchase Alerts help reduce fraudulent activity with real-time notifications. Choose to receive notifications via email and/or text for purchases that meet certain criteria, such as transactions exceeding a specific amount. You can also track spending and account balances. Click here to learn more about Visa Purchase Alerts.

Debit/ATM Card Safety and Security

You may select your PIN when you activate your new ATM or Debit Card, or change your PIN on an existing card by calling 800-322-3512.

Debit Cards

If your Visa Debit Card is lost or stolen please call the Entegra Bank Telephone Service Center at 800-438-2265, Option 5 during business hours. If your card is stolen after hours, please report it immediately to 800-472-3272.

Here at Entegra Bank we believe strongly in protecting the safety and security of your banking accounts. We routinely monitor all electronic transactions presented against your account. If we notice something unusual occurring with your debit card activity, we may contact you to verify the validity of the transaction. If we can not reach you, we will leave a message and you can call us back. Our debit card transaction research toll free phone number is 800-327-8622.

For your convenience, let us know when you are traveling so we can ensure your debit card will work when you get there.

Protection Plus Chip Cards are on the way.

Over the next 12 months, Entegra Bank customers will receive a new chip card with built-in chip technology which provides an added layer of protection for the next generation of card transactions.


What are chip cards

Chip cards are like the card you have today but include an embedded microchip. The chip contains information that is encrypted, making it extremely difficult for the card to be copied or counterfeited. Your chip card will also have the usual magnetic stripe on the back so you can continue using your card while merchants are transitioning to new terminals.

What are the benefits of chip technology?

The embedded microchip provides strong transaction security features, and other application capabilities, not possible with traditional magnetic stripe cards. A chip card is extremely difficult to counterfeit.

Why is my card being upgraded to a chip card?

Chip technology is already used in other countries and now coming to the U.S. Your chip card provides an extra level of security and is easier to use at international locations.

How is the chip card different from a magnetic stripe card?

A chip card looks just like a traditional card with an embedded chip in addition to the standard magnetic stripe on the back of the card. Rather than swiping your card when making a purchase, you will insert your card into a terminal to complete the transaction. Once your transaction has been completed, you will be prompted to remove your card from the terminal.

How does chip technology work?

The chip in the card communicates with the terminal to determine whether or not your card is authentic. Depending on the security preferences associated with your chip card as well as the terminal, you will be prompted to provide your signature or Personal Identification Number (PIN) to complete your transaction.

Are chip cards new?

Although chip cards are relatively new in the U.S., they have been used in other countries for many years. In some foreign countries, particularly in Europe, chip cards continue to be widely used and have been successful in reducing fraud.

Where can I use my chip card?

You can use your chip card everywhere you shop today. Insert your card into a chip-enabled terminal or swipe your card at merchant locations that have not yet switched to chip-enabled terminals. You can also continue to use your card as you did before - for on line transactions, mail order/telephone order transactions, pay at the pump fuel purchases, and at ATM machines.

When will I get my new card?

Starting in May, new customers will receive cards when they open an account. Current customers will receive new cards in the month their card expires. Example, if card expires in October 2017 then a new chip card will be sent in October 2016.

How do I use the new card?

The new cards are easy to use. At merchants with chip readers, simply insert the card into the reader and leave it there for the entire transaction. Follow the on-screen prompts to complete the transaction.

how to check out

Here’s how to keep fraud from spoiling your vacation.

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Before you leave on vacation be sure to leave us your cell phone number. If your card gets restricted, the anti-fraud department can contact you and check on transactions! When everything checks out, your card can be re-activated and work again immediately with little disruption to your vacation.

NOTE: It’s not enough to call and say, “My name is Joe and I’m going to Texas.” But what really helps is to call and say, “My name is Joe, I’m going to Texas and here’s my cell phone number.”

Contact us before your next vacation.

UChoose Rewards® Program

With UChoose Rewards you shop like you normally would and you’ll earn points for every dollar you spend. Watch the rewards add up even faster when you shop with participating UChoose Rewards retailers. Redeem points for things like concert tickets, the latest electronics, travel and more.

To get started, register your Entegra Bank Debit Card at the website. Then login to access your rewards account to check your balance and redeem points.

Go to

Frequently Asked Questions

What is UChoose Rewards?

UChoose Rewards is a rewards program where you earn points for shopping by using your Entegra Bank Debit Card, then redeem points for items from a huge online rewards catalog.

How do I earn points?

Earn 1 point for every $4 spent when you use your PIN or earn 1 point for every $2 spent on signature or PIN-less purchases. Additional points are earned by logging into and shop at the participating retailers listed on the site. Simply click on the Earn Points section to find retailers that offer additional points. Shop online or in-store and use your Entegra Bank Debit Card. When shopping in-store, select credit and sign for purchases.

What may I redeem with my points?

You can redeem points for literally thousands of options. It all depends on personal preferences. There are event tickets, electronics, apparel, airline tickets, restaurant coupons and even cash! Browse the redemption section to see all the exciting options available. UChoose Rewards will keep track of all the points earned and will help find just what you are looking for when ready to redeem. UChoose Rewards also has a Wish List that will help track when you have earned enough points to redeem for a specific item.

When can I redeem my points?

It can take up to 60 days for points to be credited to your account. You must accumulate 1,500 points before you can redeem points. “Available Points” will show up on the Point Details page to let you know how many points are available for redemption.

How much does it cost to participate?

There is no cost. Membership in UChoose Rewards is absolutely free for Entegra Bank Debit Card holders, so start shopping and earning today. Not an Entegra Bank Debit Card holder? Not a problem. With any of our personal checking accounts, you can get a free Entegra Bank Debit Card.

Can I share points with my family?

Yes, all cards within an account automatically earn points together. In addition, if you have multiple accounts with Entegra Bank, you can link them together to earn rewards faster. Just visit the Preferences page to link more accounts to your program.

Can points be redeemed at the point of purchase or can they only be redeemed online?

You can only redeem points online through

Where can I get more information?

You can contact Entegra Bank toll free at 800-438-2265, option 5. Call or stop by your local branch and speak to a Customer Service Representative. Or, go to . Entegra Bank also has the Chat Online button on each page of the website for your convenience.